TATA AIG health insurence cheeting the public like any thing. They were interested in taking premiums, but not in claim settle ments, Most of the time they will not send atleast claim form also. By repeeted requests, you will be exhausted, and one day you will leave aim of claim from company. This the thing i faced recently.see the some part of my correspondence with tata aig to know yourself.
V CHANDRABHANU
VISAKHAPATNAM
 Last Mail on Jan 03   2011  by 7.40AM
No body is giving proper response.Every time you are telling you would send the claim form shortly, but not sending. If you are not send the claim form , i will approach the consumer court  on TATA aig company ,and i will post this this to all forums to know the public how the company cheeting the public.

V CHANDRABHANU
VISAKHAPATNAM

0891-2763663
09440119751
09000276333

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From: vcbhanu@hotmail.com
To: customersupport@tata-aig.com
Subject: RE: OOHC3000014705........Claim no. 000435393
Date: Fri, 31 Dec 2010 13:58:00 +0530

Even though repeated requests, you are not sending claim form  . this is not fair job on you. If your service goes like this, how can you expect renewal. don,t cheet the public like this

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From: CustomerSupport@tata-aig.com
To: vcbhanu@hotmail.com
Date: Tue, 28 Dec 2010 14:02:12 +0530
Subject: RE: OOHC3000014705........Claim no. 000435393

Dear Mr.  Chandrabhanu

Thank you for your email to us at Tata- AIG and regret the delay in responding to you.

As per your mail received, we wish to inform you that your request has been forwarded to our claims department and our representative shall assist you further.

For further queries please write back to us or call us at 1800 119966 or 18002667780.

Regards,

Ms. Esha Sawant

Customer Support Executive

Tata AIG General Insurance Co Ltd.

To know more about our products & services, you can also contact us through any of the following options

§ Call us at 022-66939500 or from a BSNL/MTNL landline call at 1800 119966 or 1800 266 7780 (from all lines)
§ Write to us at Tata AIG General Insurance Co. Ltd. Policy Holder Services, P. O. Box No. 4907, Chakala MIDC- Post Office. Mumbai 400093
§ Visit us at www.tataaiginsurance.in

---

From: v chandra bhanu [mailto:vcbhanu@hotmail.com]
Sent: Sunday, December 26, 2010 8:20 AM
To: CustomerSupport
Subject: RE: OOHC3000014705

Sofar, no action has been taken even though several remainders. this is not a fair job by company, pl get feed back ,at least know yourselves

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From: CustomerSupport@tata-aig.com
To: vcbhanu@hotmail.com
Date: Tue, 14 Dec 2010 19:29:49 +0530
Subject: RE: RE: OOHC3000014705

Dear Mr. Chandrabhanu

Thank you for your email to us at Tata-AIG and at the outset we would like to extend our goodwill wishes for speedy recovery of your spouse.

As per your mail received, we wish to inform you that your request for claim registration has been forwarded to our department and you shall be contacted at the earliest.

Further, for claim intimation, we request you may contact our nationwide 24 hour, Toll Free Helpline number 1800 11 99 66 or 1800 266 77 80 or our landline number in Mumbai - 66939500 (Tata Tele Services number) which is directly connected to the Toll Free Helpline. Alternatively you may send the SMS as "Claim" to 58888 and our representative would get in touch with you.

For further queries please write back to us or call us at 1800 119966 or 1800 266 77 80.

Regards,
Ms. Esha Sawant
Customer Support Executive
Tata AIG General Insurance Co Ltd.

To know more about our products & services, you can also contact us through any of the following options
§ Call us at 022-66939500 or from a BSNL/MTNL landline call at 1800 119966 or 1800 266 77 80 (from all lines)
§ Write to us at Tata AIG General Insurance Co. Ltd. Policy Holder Services, P. O. Box No. 4907, Chakala MIDC- Post Office. Mumbai 400093
§ Visit us at www.tataaiginsurance.in

________________________________

From: v chandra bhanu [mailto:vcbhanu@hotmail.com]
Sent: Sunday, December 12, 2010 7:31 PM
To: CustomerSupport
Subject: RE:


Just i have talked with  1800 119966. He told me that system is under up gradation, as such he can't take any details and advised me to contact tomorrow . Is it right way ? justify yourselves .


________________________________

From: CustomerSupport@tata-aig.com
To: vcbhanu@hotmail.com
Date: Sat, 11 Dec 2010 17:37:16 +0530
Subject: RE:


Dear Mr. Chandrabhanu,

Thank you for your e-mail to us at Tata-AIG and regret the delay in responding to you.

As per your mail received, we request you to kindly contact our nationwide 24 hour, Toll Free Helpline number 1800 11 99 66 and intimate the claim you may please note our landline number in Mumbai - 66939500 (Tata Tele Services number) which is directly connected to the Toll Free Helpline.

Alternatively you may send the SMS as "Claim" to 58888 and our representative would get in touch with you.


For further queries please write back to us or call us at 1800 119966 or 18002667780 (from all lines)

Regards,
Mr.Divyen Sonavia
Customer Support Team
Tata AIG General Insurance Co Ltd.

To know more about our products & services, you can also contact us through any of the following options

§ Call us at 022-66939500 or from a BSNL/MTNL landline call at 1800 119966 or 18002667780 (from all lines)
§ Write to us at Tata AIG General Insurance Co. Ltd. Policy Holder Services, P. O. Box No. 4907, Chakala MIDC- Post Office. Mumbai 400093
§ Visit us at www.tataaiginsurance.in <http://www.tataaiginsurance.in/>



________________________________

From: v chandra bhanu [mailto:vcbhanu@hotmail.com]
Sent: Friday, December 10, 2010 6:59 AM
To: CustomerSupport
Subject:


 i am v chandrabhanu, from visakhapatnam. i have taken family general insurance with polacy no.OOHC3000014705 - IN MY WIFE NAME  V BHARATHI .NOW DUE TO UNEXPECTED PROBLEM SHE WAS GOING JOIN IN HOSPITAL TOMORROW  FOR UTERINE PROLAPSE OPERATION. PL GIVE DIRECTION HOW TO FALLOW THE CLAIM PROCEDURE .IF POSSIBLE  PL SEND YOUR REPRESENTATIVE TO KNOW THE CLEAR PICTIURE

V CHANDRABHANU
VISAKHAPATNAM

0891-2763663
09440119751
09000276333